Wholesale Order Form

Van Dieman’s Ink Wholesale Policy

Thank you for your interest in becoming a wholesale partner with Van Dieman’s Ink. We’re proud to supply our unique, Tasmania-inspired fountain pen inks to stockists around the world. Please review the following policies carefully to ensure a smooth and efficient ordering experience.

1. Order Placement

All wholesale orders must be placed via our dedicated Wholesale Order Form:

🔗 https://www.vandiemansink.com.au/pages/wholesale-order-form

To access wholesale pricing:

  • You must be logged into your approved wholesale account.

  • Use the discount code VDWHOLESALE23 at checkout for 57% off our retail prices.

  • If you’ve forgotten the code or need assistance with access, please email us at info@vandiemansink.com.au.

2. Turnaround Time

All wholesale orders are processed within 2 weeks, though we ask that you allow up to 4 weeks during busy periods or for large orders. Many of our inks are freshly made to order to ensure maximum quality and shelf life.

3. Order Modifications

Once an order has been submitted, no edits or additions can be made. This ensures accurate inventory tracking and efficient processing. If you require additional items, please place a new order through the wholesale form.

4. Shipping & Missing/Damaged Items

We take great care in packing each order. If your shipment arrives with missing or damaged items, please contact us within 7 days of delivery and include photos of the packaging and affected products.

In such cases, store credit will be applied to your wholesale account for use on a future order. We do not offer refunds or replacements for damaged/missing items on wholesale orders.

5. Payment Terms

All wholesale orders must be paid in full at the time of checkout via our website. We do not offer terms or invoice-based payments at this time.

6. Communication

Our preferred communication method for all wholesale inquiries is email at info@vandiemansink.com.au. Please allow 1–2 business days for a response, especially during peak times or Australian public holidays.

Thank you for supporting Van Dieman’s Ink—we look forward to helping you bring our inks to customers around the globe. If you have any questions about our policy or need help getting started, feel free to reach out!

Warm regards,
Peter & Belinda Rix
Van Dieman’s Ink

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